How we work

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Visit the showroom and meet Ros and our dog! Get a feel for the products and organise a site visit.

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One of the team comes to survey the property – For stoves and flue systems this will be Charlie our HETAS Installer, and for Fireplaces and Gas Fires it will be John, the GasSafe engineer.

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Another trip to the showroom is generally advised , once we have surveyed, just to make final choices and tweaks to your desired setup, and then a full quotation is given.

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Once your go ahead is given, we work out a suitable installation date, and get everything ordered up for your job.

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The team turn up to install whatever it is you may have chosen, and leave you with a stunning new centrepiece for your room!