How we work


Visit the showroom and meet Ros and our dog! Get a feel for the products and organise a site visit.


One of the team comes to survey the property – For stoves and flue systems this will be Charlie our HETAS Installer, and for Fireplaces and Gas Fires it will be John, the GasSafe engineer.


Another trip to the showroom is generally advised , once we have surveyed, just to make final choices and tweaks to your desired setup, and then a full quotation is given.


Once your go ahead is given, we work out a suitable installation date, and get everything ordered up for your job.


The team turn up to install whatever it is you may have chosen, and leave you with a stunning new centrepiece for your room!